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TESTIMONIALS
Always attentive to the needs, great communication, prompt with servicing.
P.S., Atlanta
Courteous service and genuine appearance that Universal appreciates me as a customer.
R.M., Marietta
Universal has been very reliable.
A.R., Norcross
They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.
K.V., Atlanta
Followed through on exactly what they said they would do.
B.R., Alpharetta
Professional work, prompt responses, excellent customer care.
L.S., Stone Mountain
Outstanding customer service, friendly, courteous, knowledgeable.
S.C., Tucker
We used Universal twice and both times have been great. Always professional and helpful.
S.R., Atlanta
We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice
M.C., Atlanta
Personnel were courteous, timely & considerate of my time.
M.H., Atlanta
Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.
A.A., Atlanta
Universal provided excellent inspection of my HVAC system.
M.E., Atlanta
The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.
R.L., Cumming
I have recommended Universal to my neighbors as well as to the Mortgage Field services.
B.J.D., Tucker
I have never seen better customer service with skilled techs!
M.G., Gainesville
My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!
C.K., Atlanta
Great service! Appreciate “quick” appointment schedule.
B.H., Ellenwood
Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!
J.D.E., Snellville
Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.
T.B., Decatur
ENERGY SAVING TIPS
Heating and cooling needs account for about 50% of a home's typical energy use.
- Set your thermostats at 78F in the summer and 68F in the winter and leave them there. You can immediately notice a 3% to 5% decrease in energy use for every degree you adjust the thermostat setting above or below your normal setting.
- Make sure furniture, curtains and rugs don't block the flow of air from bents and air registers.
- Maintain heating and cooling unit efficiency by changing your filters regularly during the heating and cooling season. You can purchase whole house high efficiency air cleaners from Universal. We offer Media Air Cleaners, Electronic Air Cleaners and HEPA Air Cleaners.
- Clean dust from supply and return air grilles and heating outlets.
- Make sure the caulk and weather-stripping around your windows and doors are in good shape.
- Seal around wiring and plumbing penetrations. Use caulk for small holes and expanding foam for larger areas. This will keep unconditioned air from entering the house.
- Make sure your ducts are properly sealed. Cracks and joints at plenums can cause your heating and cooling brills to increase as much as 30% and can allow outside air to enter your home.
- Install programmable thermostats to automatically reduce energy usage aw hen you are normally away from home. Programmable thermostats, when used properly, will help you reduce your heating and cooling energy costs.
- Have your heating and cooling system professionally serviced semi-annually to keep them running at top efficiency.
- In the winter open curtains and shades to let the sun warm your house naturally
- If you have a fireplace, make sure the damper is closed when the fireplace is not in use. This will keep cold air from coming down the chimney and into your home.
East Atlanta
Phone: (888) 794-1285
Fax: (770) 908-8487