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TESTIMONIALS

Always attentive to the needs, great communication, prompt with servicing.

P.S., Atlanta

Courteous service and genuine appearance that Universal appreciates me as a customer.

R.M., Marietta

Universal has been very reliable.

A.R., Norcross

They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.

K.V., Atlanta

Followed through on exactly what they said they would do.

B.R., Alpharetta

Professional work, prompt responses, excellent customer care.

L.S., Stone Mountain

Outstanding customer service, friendly, courteous, knowledgeable.

S.C., Tucker

We used Universal twice and both times have been great. Always professional and helpful.

S.R., Atlanta

We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice

M.C., Atlanta

Personnel were courteous, timely & considerate of my time.

M.H., Atlanta

Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.

A.A., Atlanta

Universal provided excellent inspection of my HVAC system.

M.E., Atlanta

The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.

R.L., Cumming

I have recommended Universal to my neighbors as well as to the Mortgage Field services.

B.J.D., Tucker

I have never seen better customer service with skilled techs!

M.G., Gainesville

My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!

C.K., Atlanta

Great service! Appreciate “quick” appointment schedule.

B.H., Ellenwood

Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!

J.D.E., Snellville

Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.

T.B., Decatur

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DUCT CLEANING

The EPA and NADCA recommend that every homeowner have their HVAC ductwork inspected
every 2 years for cleanliness and air leaks.



Universal Heating and Cooling/ARS is Certified by the National Air Duct Cleaners Association


Benefits for the Customer:


  • Research by the EPA has shown an increase of up to 20% in air flow in HVAC systems that have been
         properly cleaned.
  • Could save $ on energy bill.
  • Could increase the quality of air inside of their home.

    What is included when you clean my HVAC system and ductwork?

    1. Walk through with customer to count vents and explain what and how we clean the ductwork.
    2. Camera inspection of the return ductwork before we start.
    3. Lay down drop cloth when bring in vacuum equipment.
    4. Vacuum ductwork from the return and supply plenums.
    5. Remove each return grill and supply register then power brush all ductwork all the way back to the furnace.
    6. Chemically wash and scrub every register and grill before re-installing.
    7. Brush and blow out complete furnace including blower motor.
    8. Inspect for air duct leaks and cooling coil. (recommend sealing and cleaning if needed)
    9. Replace standard 1” filter if needed.
    10. Clean up.
    11. Final Camera inspection of clean ductwork with customer.
    12. Completion Walk through with customer showing all grills and registers are installed and furnace is clean.


    Equipment we use:

  • 14,000 cfm truck mounted vacuum system. Takes the dirt outside to the collection truck.
  • 2500 cfm portable HEPA Air Vacuum System. Collects 99.97% of all particles down to 0.3 microns.
  • Air-Sweep Compressor (180 psi)
  • Air-Sweep Power Brush system
  • Flex Eye Video Camera System



    11 Reasons to choose Universal

    • EPA certified technicians
    • Trained HVAC installers
    • Background checked & drug tested employees
    • Quality workmanship
    • Before and after video inspection (every job)
    • State of the art duct cleaning equipment
    • Reliable, established service provider
    • Licensed
    • Insured
    • 100% Customer satisfaction guaranteed
    • Financing available



     

  • united by exceptional servicesm