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TESTIMONIALS

Always attentive to the needs, great communication, prompt with servicing.

P.S., Atlanta

Courteous service and genuine appearance that Universal appreciates me as a customer.

R.M., Marietta

Universal has been very reliable.

A.R., Norcross

They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.

K.V., Atlanta

Followed through on exactly what they said they would do.

B.R., Alpharetta

Professional work, prompt responses, excellent customer care.

L.S., Stone Mountain

Outstanding customer service, friendly, courteous, knowledgeable.

S.C., Tucker

We used Universal twice and both times have been great. Always professional and helpful.

S.R., Atlanta

We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice

M.C., Atlanta

Personnel were courteous, timely & considerate of my time.

M.H., Atlanta

Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.

A.A., Atlanta

Universal provided excellent inspection of my HVAC system.

M.E., Atlanta

The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.

R.L., Cumming

I have recommended Universal to my neighbors as well as to the Mortgage Field services.

B.J.D., Tucker

I have never seen better customer service with skilled techs!

M.G., Gainesville

My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!

C.K., Atlanta

Great service! Appreciate “quick” appointment schedule.

B.H., Ellenwood

Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!

J.D.E., Snellville

Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.

T.B., Decatur

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OUR PARTNERS

Company History Our Employees Our Partners

Our partners is what makes Universal so successful. Quality partners and quality products combined makes Universal the best choice for you HVAC needs.
The Home Depot founders, Bernie Marcus and Arthur Blank, forever changed the home improvement industry when they opened the first The Home Depot stores in Atlanta, Georgia on June 22, 1979.

The original stores stocked around 25,000 products and were attached to Treasure Island stores. Today, on average, The Home Depot offers 40,000 products and is approximately 105,000 square feet. For more information about The Home Depot click here.*
 
Georgia Power, the largest of five electric utilities that make up Southern Company, has been providing electricity to Georgia for more than a century. Georgia Power is dedicated to superior performance throughout their business. Their priorities are safety first, teamwork, diversity and continuous improvement through strong leadership. For more information about Georgia Power click here.

Universal is a premier partner with Georgia Power and continues to be the best in heat pump sales. Click here to view our premier partnership certificated and click here to view a letter of accomplishment.

When Trane says "expect more from Trane", they back it up with over 90 years of industry-leading innovation, engineering and manufacturing excellence. Trane works to meet the tightest specifications and highest standards in the industry with every one of the products they make. For more information about Trane click here.

Lennox has a long history of leadership in the HVAC industry. They have built their business on a heritage of integrity and innovation dating back to 1895. The 16,000 employees who make up Lennox are dedicated to providing trusted brands, innovative products, unsurpassed quality, and responsive service. For more information about Lennox click here.


*The Home Depot is only affiliated with Universal Heating, Cooling, Air Purification & Fireplaces in the state of Georgia, Tennessee and Alabama.
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